This one-day course offers feedback while maintaining a connection. With the person you are talking to.
Giving feedback is a difficult act. If the news are positive, you should not overdo it, but if the reviews are negative, it is important to be careful not to upset the other person.
Receiving feedback is sometimes complicated. How to react and stay positive in the face of a bad feedback? How not to ease off when all is well?
This training is intended to facilitate communication between managers and managed people and thus allow the most harmonious collaboration in order to achieve personal and team objectives.
With this course, you will learn to:
-Position yourself as a leader in order to offer feedback intended to develop your interlocutor.
-Receive feedback and learn from it in order to evolve and perform
-Understand the problem of feedback
-Offer constructive feedback
-Receive feedback and make the most of it to evolve
Managers, Project Managers, Sales, Developers, Analysts, … and anyone interested in improving the communication
What is a Feedback?
Know yourself and know each other
When to give feedback?
Content and attitudes
How to ensure that a message is received
How to receive and accept negative feedback