This five-day course provides an overview to the structure of an Integrated Management System (IMS) based on ISO/IEC Annex L, and how to audit the same internally or in the context of certification.
This five-day course introduces the structure of an Integrated Management System (IMS) derived from ISO/IEC's normative Annex L (Proposals for management
system standards) as well as specific requirements of relevant ISO Standards implementing Annex L, namely ISO 9001:2015, ISO 14001:2015, ISO 45001:2018,
ISO/IEC 20000-1:2018, ISO 22301:2019 and ISO/IEC 27001:2013, and how to add any further applicable requirements, eg PCI-DSS, SOX, GDPR etc.
At the same time, the course explains processes, methods and skills required to allow an auditor to assess such an IMS all the way through to certification in line with relevant
ISO (certification) standards, in particular ISO/IEC 17021-1:2015 and ISO 19011:2018. The course consists of a mix of presentation, discussion
and exercises based on real-world examples.
Setting the Scene: ISO Management Systems
The ISO Management System Audit Approach
Assessing Elements of an IMS
IMS Elements 1 : leadership (Annex L clause 5)
IMS Elements 2 : Context of the Organisation (Annex L clause 4)
Audit Methods – Part 1 : documents review, Interview
IMS Elements 3 : Support (Annex L clause 7)
IMS Elements 4 : Planning (Annex L clause 6)
Audit Methods – Part 2 : Observating, Sampling
IMS Elements 5: Operation (Annex L clause 8)
IMS Elements 6: Performance Evaluation (Annex L clause 9)
Audit Methods – Part 3 : Corroboration
IMS Elements 7 : Improvement (Annex L clause 10)
IMS Element 8: Management Review (Annex L clause 9.3)
Auditing an IMS
Overview of the different types of audits
Certification process per ISO/IEC 17021-1:2015
Completion of this course will enable students to
-Describe core processes of an Annex L based IMS
-Identify additional specific requirements based on the chosen IMS scope
-Recognize the range of different audit types, criteria and objectives
-Understand applicable audit methods and develop skills to apply these
-Execute audit aspect of the certification process
-Manage IMS audit teams
This course is aimed at students tasked with :
-Assessing an organisation’s processes as part of implementing an IMS
-Performing self-assessment, pre-cert or internal audits of an IMS
-Acting as (lead) auditor on behalf of a certification body
General understanding of common business processes.
Same past exposure to management systems and / or audits helpful, but not required.
Acting as (lead) auditor on behalf of a certification body
This course is aimed at students tasked with
Assessing an organisation’s processes as part of implementing an IMS
This course ends with a three hour written essay-style exam on the last day available in multiple languages.
This course has been designed by Softqualm and partners, who also mark the exam and issue the IMS Lead Auditor Certification in accordance with ISO/IEC 17024:2012.
Exam and first year certification fees are included in the course fees.